Ensuring Website Accessibility for All Users

Experiences are everything. We are committed to accessibility, diversity, and inclusion. As part of that commitment, we are making efforts to ensure that digital properties are accessible to everyone, regardless of ability, and compliant with the Americans with Disabilities Act (ADA) and other applicable regulations. We understand the importance of web accessibility in ensuring that everyone can access and interact with our website content effectively.

Our approach to website accessibility goes beyond mere compliance with standards; it encompasses a holistic strategy aimed at fostering an inclusive digital ecosystem. Here’s how we’re pushing the boundaries of accessibility:

1. Universal Design Principles : We embrace universal design principles to create websites that are usable by the widest range of people possible, without the need for adaptation or specialized design. Our websites prioritize flexibility, simplicity, and intuitive navigation, accommodating diverse user needs and preferences.

2. Assistive Technology Integration : We actively collaborate with assistive technology vendors to optimize compatibility and functionality for users who rely on screen readers, magnifiers, voice recognition software, and other assistive devices. By staying abreast of technological advancements, we ensure seamless integration and enhanced user experiences.

3. Semantic HTML Markup : We adhere to best practices in semantic HTML markup, ensuring that our website’s structure and content are presented in a clear, organized, and accessible manner. This not only improves usability for assistive technologies but also enhances search engine optimization and overall user experience.

4. Progressive Enhancement : We employ a progressive enhancement approach to web development, starting with a solid foundation of accessible HTML, and progressively layering on enhanced features and experiences. This methodology ensures that our websites remain accessible to all users, regardless of their device capabilities or network conditions.

5. User-Centric Design Iterations : We prioritize user feedback and engagement throughout the design and development lifecycle, conducting user testing sessions with individuals representing diverse abilities and perspectives. This iterative process allows us to identify accessibility barriers early on and implement targeted solutions to address them effectively.

6. Continuous Education and Training : We invest in ongoing education and training for our design, development, and content teams to foster a culture of accessibility awareness and expertise. Through workshops, seminars, and certifications, we empower our staff to champion accessibility principles and advocate for inclusive design practices.

7. Compliance with International Standards : We adhere to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as the foundation of our accessibility efforts. Additionally, we monitor evolving accessibility standards and regulations worldwide to ensure alignment with global best practices and legal requirements.

8. Accessibility Documentation and Resources : We provide comprehensive accessibility documentation and resources for our users, including accessibility statements, guidelines, tutorials, and support channels. These resources empower users to navigate our digital platforms confidently and make informed decisions about their accessibility needs.

9. Screen Reader Compatibility : We strive to ensure that our website is compatible with screen readers used by individuals with visual impairments. This involves providing alternative text for images, properly labelled form fields, and ensuring a logical reading order.

10. Keyboard Navigation : We recognize the importance of keyboard accessibility for users who cannot use a mouse. Our website is designed to be navigable and operable via keyboard commands alone, allowing users to navigate through pages, interact with elements, and complete tasks easily.

11. Colour Contrast and Visual Design : We adhere to accessibility guidelines regarding colour contrast to ensure that text and interactive elements are distinguishable for users with low vision or colour blindness. Our visual design takes into account factors such as font size, spacing, and colour choices to enhance readability and usability.

12. Accessible Forms and Interactive Elements : We design forms and interactive elements on our website to be accessible to all users. This includes using clear labels, providing error messages in a perceivable format, and ensuring that all interactive elements are operable and understandable.

13. Regular Accessibility Audits and Testing : We conduct regular accessibility audits and testing to identify and address any barriers to accessibility on our website. This proactive approach allows us to continuously improve the accessibility of our digital platforms and ensure compliance with relevant standards, such as the Web Content Accessibility Guidelines (WCAG).

We believe that web accessibility is not just a legal requirement but also a moral imperative. By prioritizing accessibility in our digital initiatives, we aim to create an inclusive online environment where all users can engage with our content, products, and services without barriers.

If you encounter any accessibility issues while using our website or have suggestions for improvement, please don’t hesitate to contact us. Your feedback helps us in our ongoing efforts to enhance accessibility and provide a better experience for all users.

Thank you for choosing us, where accessibility is a cornerstone of our commitment to diversity and inclusion.

If you have any difficulty accessing any pages or content on this website, please contact us for the Accessibility Advocate at [email protected] or by phone at Texas — 866-487-4852.