We’re here to help

Existing customers having any sort of problem can access our trouble ticket system here. Please use our Chat system during our regular business hours (6:00 am – 5:00 PM Pacific), or call us during those same hours. The blue button to the lower right of this screen will say Chat during normal hours or Help after hours. Leaving a Chat message after hours will automatically create a trouble ticket, as will emailing at helpdesk@usafact.com 24/7.

  • Shoot Us An Email

24 Hours / Day
Email: helpdesk@usafact.com

  • Chat With Us

6:00 am – 5:00 pm Pacific
Click the blue button below to the right.

  • Call Us Today!

6:00 am – 5:00 pm Pacific
Call: 951-656-7800